NUOXUANN SHOP
Product Important Recall Information
Nuoxuann – Bearlala (Granlass) Baby Lounger
CPSC Case No. 15304
Recall Summary
Product: Bearlala (Granlass) Baby Lounger, Model QM01
Units Affected: About 300
Sold At: Walmart.com (U.S.)
Sales Dates: June 2025 – September 2025
Price Range: USD $34.99 – $43.99
Incidents/Injuries: None reported
Remedy: Refund
Product: Bearlala (Granlass) Baby Lounger, Model QM01
Units Affected: About 300
Sold At: Walmart.com (U.S.)
Sales Dates: June 2025 – September 2025
Price Range: USD $34.99 – $43.99
Incidents/Injuries: None reported
Remedy: Refund
✅ What Consumers Should Do
1. Immediately stop using the product.
2. Destroy the product by removing the foam and inner pads, then cutting the cover and foam in half.
3. Take photos showing the destroyed pieces.
4. Contact by Recall-nuoxuann@outlook.com, or through https://www.walmart.com/global/seller/102849471 page to click the Walmart system inbox.
1. Immediately stop using the product.
2. Destroy the product by removing the foam and inner pads, then cutting the cover and foam in half.
3. Take photos showing the destroyed pieces.
4. Contact by Recall-nuoxuann@outlook.com, or through https://www.walmart.com/global/seller/102849471 page to click the Walmart system inbox.
Recalled Bearlala Baby Lounger
Recalled Bearlala Baby Lounger
“Bearlala” is printed on an attached label on the outside of the baby lounger’s cover
Frequently Asked Questions (FAQ)
Do I need to return the product?
No. Please stop using the product immediately and dispose of it as described above. You do not need to send the product back.
Is proof of purchase required?
No. Refunds will be processed through Walmart.com, if possible, consumers should provide: Walmart order number and screenshot of the order details page showing the purchase information. This information makes it easier for us to verify the order and issue the refund correctly through the Walmart system.
How will refunds be issued?
Refunds will be processed directly through the Walmart order management system once the order is verified. Consumers can check the refund status by logging into their Walmart account and viewing their order details.
How long will refunds take?
Refunds will be issued within approximately 3 business days after verification of the order information.
Where was this product sold?
This product was sold exclusively online through Walmart.com. There are no retail store sales or other physical retail locations.
Who is conducting this recall?
This recall is conducted by Shenzhen Shi Ruoxuan Dianzi Shangwu Youxian Gongsi (Nuoxuann) in cooperation with the U.S. Consumer Product Safety Commission (CPSC).
You can also contact our customer service team by email at Recall-nuoxuann@outlook.com, available from 9:00 a.m. to 5:30 p.m. ET, Monday through Friday.
We sincerely apologize for any inconvenience this recall may cause and greatly appreciate our consumers’ understanding and cooperation.
Do I need to return the product?
No. Please stop using the product immediately and dispose of it as described above. You do not need to send the product back.
Is proof of purchase required?
No. Refunds will be processed through Walmart.com, if possible, consumers should provide: Walmart order number and screenshot of the order details page showing the purchase information. This information makes it easier for us to verify the order and issue the refund correctly through the Walmart system.
How will refunds be issued?
Refunds will be processed directly through the Walmart order management system once the order is verified. Consumers can check the refund status by logging into their Walmart account and viewing their order details.
How long will refunds take?
Refunds will be issued within approximately 3 business days after verification of the order information.
Where was this product sold?
This product was sold exclusively online through Walmart.com. There are no retail store sales or other physical retail locations.
Who is conducting this recall?
This recall is conducted by Shenzhen Shi Ruoxuan Dianzi Shangwu Youxian Gongsi (Nuoxuann) in cooperation with the U.S. Consumer Product Safety Commission (CPSC).
You can also contact our customer service team by email at Recall-nuoxuann@outlook.com, available from 9:00 a.m. to 5:30 p.m. ET, Monday through Friday.
We sincerely apologize for any inconvenience this recall may cause and greatly appreciate our consumers’ understanding and cooperation.